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Tawafouk
Souss Massa

Dedicated platform for submitting and tracking your complaints and conciliation requests.

Track my request

Are you an investor and do you need support to settle a dispute with the administration amicably or submit a complaint?

The Souss Massa Regional Investment Center provides a new approach to support and assist investors in amicably resolving disputes with public administration.

About services

E-complaint
request

  • CRI Souss Massa welcomes you, listens to you, and handles your complaint.
  • We process your complaint carefully, confidentially, and as quickly as possible.
  • CRI Souss Massa supports the successful handling of your complaint.
Submit your E-complaint

A simple and intuitive form lets you submit your complaint.

Stay informed

With a tracking code sent by email, you can follow the progress of your complaint at any time. You will also receive an email notification whenever the status of your complaint changes.

Receive our response

After your complaint is processed, you will receive a closure notification by email.

E-conciliation
request

  • CRI Souss Massa welcomes you, listens to you, and handles your request.
  • We process your request carefully, confidentially, and as quickly as possible.
  • We propose solutions to help settle the dispute amicably.
Submit your E-conciliation

A simple and intuitive form lets you submit your conciliation request.

Stay informed

With a tracking code sent by email, you can follow the progress of your request at any time. You will also receive an email notification whenever the status of your request changes.

Receive our response

After your request is processed, you will receive a closure notification by email.